Process can be defined as a set of activities carried out in a predetermined order to deliver value to the customers. There will not be a process that doesn’t deliver value. We call such processes as non-value added process that benefits no one rather increases the cost of your product or service and makes your organization less competitive. Each organization has a finite number or processes and they can be divided into primary, secondary and management processes.
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As a business analyst or process expert, you should have a comprehensive understanding of the various processes of your organization. The first step is to identify and map the various processes. This may sound as a simple task, but involves a lot of elicitation and collaboration with the various stakeholders and Subject Matter Experts (SMEs) of your organization.
Fhyzics Business Consultants offers a range of services to build your capability in becoming a process-centric organization. The typical services are process mapping, executive development program on process mapping, training on Microsoft Visio – a leading process mapping tool, Business Process Modelling Notation (BPMN) and Unified Modelling Language (UML).
You can understand the typical components of a process mapping such as symbols, annotation, process boundary, legends, process handovers, process flow etc.
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Venkadesh Narayanan is the Principal Consultant at Fhyzics Business Consultants Pvt. Ltd. with over 25 years’ experience in business consulting, business analysis, process improvement, supply chain and new product development. He is a mechanical engineer and an MBA worked for several organizations in India, USA and Canada prior to joining Fhyzics. He is a former Indian Civil Servant [IRAS 2000 Batch] and served in Ministry of Railways, Government of India. You can find some of the videos of Venkadesh Narayanan on various topics in our YouTube Channel Business Analysis Digest and also feel free to connect with him through LinkedIn.
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