We hope you find your answers below. To search more FAQs or to contact Customer service directly, please visit our support center.

 What payment methods do you accept?

We accept payments via PayPal, Visa, MasterCard or Net Banking (Bank Deposit) Only.

 Is it safe to shop online using my Debit card or Credit Card?

All credit card, Debit Card and net banking transactions are processed over a secure encrypted connection. So no worries here!

Proceed to Checkout?

  • Click Checkout after you've reviewed the items in your Shopping Cart.
  • Two mode of payment options are available in SMB Cart.
  1.         1. PayPal
  2.         2. Visa, MasterCard or Net Banking (Bank Deposit)

PayPal Payment :

  • If you have PayPal account you can choose PayPal payment mode option and proceed to payment.

Visa, MasterCard or Net Banking (Bank Deposit):

  • Sign in to your account or create a new account if this is your first order.
  • Choose a shipping method, and enter your Billing address information.
  • After you complete the above steps another two payment mode options are available with the payment instructions.

           1. If you choose first payment mode option you can use to pay by Visa and MasterCard.

           2. If you choose second payment mode option you can use to pay by Net banking (Bank Deposit). You can deposit the payment amount in Fhyzics Account. SMB Cart – A unit of Fhyzics Business Consultants Private Limited

Are there any hidden charges?

There are absolutely no hidden charges. You pay only the amount that you see in your order summary.

In case of a payment failure, please retry ensuring:

Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on cs@fhyzics.net or please give us a call with your order number for any clarification

How quickly should I expect a response to my online order?

You will receive an email confirmation of your order. Most email receipts are received within fifteen minutes. If you do not immediately receive your receipt, please allow up to twenty-four hours for it to be delivered before contacting us. If you have not received your receipt, please also check your SPAM or Junk Mail folder, as it may have been automatically stopped and moved into your SPAM or Junk Mail folder instead of being sent to your inbox.