Certificate of Capability in Business AnalysisTM (CCBA®) is for business analysis professionals who are at the beginning of their business analysis career and would like to master the business analysis framework defined by International Institute of Business Analysis (IIBA®), Canada and attain the CCBA® certification. The CCBA® certification demonstrates ones understanding and application knowledge in business analysis best practices outlined in Business Analysis Body of Knowledge (BABOK®) v3.0.
Course CurriculumChapter-1: Introduction
Introduction - Purpose of the BABOK® Guide - What is Business Analysis? - Who is a Business Analyst? - Structure of the BABOK® Guide
Chapter-2: Business Analysis Key ConceptsThe Business Analysis Core Concept Model™ - Key Terms - Requirements Classification Schema - Stakeholders - Requirements and Designs
Chapter-3: Business Analysis Planning and MonitoringPlan Business Analysis Approach - Plan Stakeholder Engagement - Plan Business Analysis Governance - Plan Business Analysis Information Management - Identify Business Analysis Performance Improvements
Chapter-4: Elicitation and CollaborationPrepare for Elicitation - Conduct Elicitation - Confirm Elicitation Results - Communicate Business Analysis Information - Manage Stakeholder Collaboration
Chapter-5: Requirements Life Cycle ManagementTrace Requirements - Maintain Requirements - Prioritize Requirements - Assess Requirements Changes - Approve Requirements
Chapter-6: Strategy AnalysisAnalyze Current State - Define Future State - Assess Risks - Define Change Strategy
Chapter-7: Requirements Analysis and Design DefinitionSpecify and Model Requirements - Verify Requirements - Validate Requirements - Define Requirements Architecture - Define Design Options - Analyze Potential Value and Recommend Solution
Chapter-8: Solution EvaluationMeasure Solution Performance - Analyze Performance Measures - Assess Solution Limitations - Assess Enterprise Limitations - Recommend Actions to Increase Solution Value
Chapter-9: Underlying CompetenciesAnalytical Thinking and Problem Solving - Behavioural Characteristics - Business Knowledge - Communication Skills - Interaction Skills - Tools and Technology
Chapter-10: TechniquesAcceptance and Evaluation Criteria - Backlog Management - Balanced Scorecard - Benchmarking and Market Analysis - Brainstorming - Business Capability Analysis - Business Cases - Business Model Canvas - Business Rules Analysis - Collaborative Games - Concept Modelling - Data Dictionary - Data Flow Diagrams - Data Mining - Data Modelling - Decision Analysis - Decision Modelling - Document Analysis - Estimation - Financial Analysis - Focus Groups - Functional Decomposition - Glossary - Interface Analysis - Interviews - Item Tracking - Lessons Learned - Metrics and Key Performance Indicators (KPIs) - Mind Mapping - Non-Functional Requirements Analysis - Observation - Organizational Modelling - Prioritization - Process Analysis - Process Modelling - Prototyping - Reviews - Risk Analysis and Management - Roles and Permissions Matrix - Root Cause Analysis - Scope Modelling - Sequence Diagrams - Stakeholder List, Map, or Personas - State Modelling - Survey or Questionnaire - SWOT Analysis - Use Cases and Scenarios - User Stories - Vendor Assessment - Workshops
Chapter-11: PerspectivesThe Agile Perspective - The Business Intelligence Perspective - The Information Technology Perspective - The Business Architecture Perspective - The Business Process Management Perspective