Overview:
The balanced scorecard originated by Robert Kaplan and David Norton is used extensively to measure and improve performance in both governments, private and non-profit organizations. It provides a framework for strategic planning and management of the organization and to align business activities to the vision and strategy of the organization. Today balanced scorecard has the equal reputation as that of lean and six sigma in process improvement. During this webinar, we will discuss the various elements of balanced scorecard such as learning and growth dimension, business process dimension, customer dimension, financial dimension and measures or indicators.
Who Should Attend?
Strategic planning professionals or balanced scorecard practitioners, Executives, senior managers or leaders who want to improve the strategic focus and strategy execution of their organizations, Teams or individuals tasked with developing a strategic plan for their organization, Teams or individuals with balanced scorecard or KPI/Performance Measure development responsibility, Executives, managers, planners and analysts who are part of a balanced scorecard development team, and are seeking the best practical ideas for improving organizational performance.
Program Content:
- Comprehensive approaches to strategic planning
- Strategic management & execution
- Performance measurement & target setting
- Initiative prioritization
- Performance information systems and program evaluation
- Methods to build and implement balanced scorecard planning and management systems
- SWOT Analysis
- Employee assessment planning
- Mission & vision development
- Strategy development
- Customer and stakeholder identification
- Strategy mapping
- Balanced scorecard program planning
- How to create organizational alignment by cascading the enterprise scorecard throughout the organization
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