This three-days executive development program will help the participants to master the logistics, transportation
and distribution functions of supply chain management. This program is in alignment with APICS, USA Body of
Knowledge.
Duration: 3 Days
Module-1: Logistics and Supply Chain Overview
Logistics Fundamentals :
Logistics Introduction; Supply Chain Management and the Role of Logistics;
The Value of Logistics Management; Logistics Costing.
Logistics Strategy within the Supply Chain :
Goals and Objectives; Value Propositions; Cost and Service Optimization; Segmentation; Product Life Cycles;
Organizational Design and Supply Chain Synchronization; Performance Management and Key Performance
Indicators.Logistics Relationships; Risk Management;
Lean Logistics :
Lean Principles; Agile Supply Chains; Six Sigma.
Aligning Supply and Demand :
How and Why Forecasts Are Created; Interpreting Forecasts.
Translating Demand into Capacity Planning :
Information Flow; Transportation Considerations; Warehousing Considerations.
Demand Management :
Demand Characteristics; Planning and Scheduling.
Sourcing and Procurement of Inventory :
Procurement Process; Purchasing Strategy; Supplier Selection; Contracts; Coordinated Logistics; Procurement
Technology; Key Metrics.
Module-3: Order Management
Customer Relationship Management :
What is CRM?; Implementing the CRM Process.
Order Management :
Inbound Order Management; Intracompany Orders; Outbound Order Management.
Customer Service Management :
Meeting Customer Needs; Sales and Marketing Support; Technical Support, Service,
and Parts; Performance Measurements.
Module-4: Inventory and Warehouse Management
Inventory Management in Logistics :
Defining Inventory; The Functions of Inventory; Costs of Inventory; ABC Analysis of
Inventory; Inventory Control; Inventory Counting; Inventory Management Metrics.
Warehouse Strategy and Management :
Warehouse Strategy; Warehouse Types; Warehouse Processes; Facility Layout Decisions;
Warehouse Operation; Warehouse Automation; Warehouse Performance Metrics.
Packaging and Materials Handling :
Product Characteristics; Packaging Fundamentals; Unit Loads.
Module-5: Transportation
Transportation Fundamentals :
Transportation Cost Structure; Transportation Stakeholders; Transportation Capabilities
/Intermediaries; Carrier Types; Freight Classifications.
Modes of Transportation :
Road Transportation; Rail Transportation; Air Transport; Water (Ocean or Waterways);
Pipeline; Intermodal and Multimodal Transportation; Parcel, Courier, and Express Services.
Transportation Management :
Transportation Network Design and Mode Selection; Carrier Selection; Insurance; Rate
Structures; Documentation; Tracking, Tracing, Expediting, and Consolidating; Routing and
Billing, Demurrage (Dwell); Transportation Cost Forecasts and Budget; Freight Settlement.
Module-6: Global Logistics Considerations
Infrastructure and Systems :
Macroenvironmental Factors Influencing International Logistics; International Infrastructure.
Regulations :
International Trade; International Transportation Regulations; Transportation Safety; Entering
Global Markets.
Customs Clearing and Documentation :
Invoices; Import Documents (Sales Documents); Export Documents; International Transportation
Documents; Customs Clearance.
Finance and Payment Options :
Terms of Sale; Methods of Payment.
Currency and Tax Considerations :
Currency Translation; Transfer Pricing; Free/Foreign Trade Zones.
Module-7: Logistics Network Design
Facilities Planning and Network Design :
Logistics Network Design Process; Transportation Requirements and Network Size; Facility Location
Decisions; Determining Appropriate Facility Type; Modeling Approaches.
Risk Management :
Logistics Risks and Common Responses; Risk Management Process; International Security Measures;
Business Continuity Planning.
Module-8: Reverse Logistics and Sustainability
Reverse Logistics :
Key Considerations in Handling Returns; Reverse Logistics Activities; Closed-Loop Supply Chains;
Optimizing Reverse Logistics.
Sustainability :
Logistics Social Responsibility Considerations; Sustainability in the Supply Chain.
Fhyzics' Executive Development Programs (EDP) are designed by our Principal Consultant and delivered at our client
organizations across India, Middle-East and South-East Asian Countries. The program cost is worked out on the basis
of the number of days of training and there is no restriction on the number of participants. In case of programs outside
of India, the client shall arrange for the travel and accommodation for the Supply Chain Consultant.
Fhyzics Business Consultants Private Limited is an International Channel Partner of APICS, USA and offers
Supply Chain Consulting, SCM Training, and Certifications such as CSCP, CLTD, and CPIM of APICS, USA.
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