Benchmark studies are conducted to compare organizational practices against the best-in-class practices. Best practices may be found in competitor enterprises, in government, or from industry associations. The objective of benchmarking is to evaluate enterprise performance and ensure that the enterprise is operating efficiently. Benchmarking may also be performed against standards for compliance purposes. The result from the benchmark study may initiate change within an organization.
Who Should Attend?
Top/middle/lower management staff like executives, operational managers, and analysts. Individuals from top/middle/lower management, regardless of their field of expertise, responsible with improving organizational performance through internal benchmarking practices, experts from both delivery and support functions such as finance, accounting, project management, human resources, sales, marketing, logistics, quality control and improvement, strategy/planning and operations.
- Definitions and terminology
- The advantages of benchmarking
- Types and styles of benchmarking
- Scope establishment
- Purpose statement development
- Benchmarking team
- Organization strategies and benchmarking targets
- Benchmarks identification
- Benchmarking partners
- Project Management techniques
- Data collection process
- Data collection instruments
- Secondary research
- Questionnaire development
- Best practices in benchmarking
Venue: Hablis Hotel, 19 GST Road, Guindy, Chennai 600 032, India.
09:00 AM to 09:30 AM Registration
09:30 AM to 10:00 AM Speaker-1
10:00 AM to 12:15 PM Speaker-2
12:15 PM to 03:15 PM Speaker-3
03:15 PM to 05:30 PM Speaker-4
05:30 PM to 06:00 PM Networking
11:00 AM to 11:15 AM Morning Break
01:00 PM to 02:00 PM Lunch Break
04:00 PM to 04:15 PM Evening Break
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