This is the eBook version of the study guide to support your studies for the elective module Operations Management which forms part of the CIPS Level 5 Advanced Diploma in Procurement and Supply qualification.
In order to ensure success an organisation must create and adopt processes that ensure the consistent production of products and/or services that meet customer demand, both in terms of quantity and quality. This is the responsibility of those who manage the supply chain operations function. This module is designed to enable those involved in procurement and supply to assess techniques that are aimed at improving supply chain operations to the overall benefit of the organisation
